Frequently Asked Questions

At All Star Awards, we specialize in all types of trophies and awards, laser engraving, embroidery, promotional products, digital screen printing, heat press and sublimation along with personalization and graphic design services. We offer items like cast, acrylic, crystal, and stone awards like plaques, clocks, loving cups and much more. All work is done on-site for accurate customisation and fast turnaround.

We are located at 106 South Blvd, San Mateo, CA 94402. You can reach us by phone at (650) 574-1524 or via email at rallstar@pacbell.net. Our team is happy to answer questions or arrange in-person consultations.

At All Stars Awards, you can find awards of all categories. Our catalog includes a broad selection from classic plaques and crystal trophies to customised cups and unique stone cast pieces. We also offer brand-name apparel through renowned brands like Sanmar and custom engraving on promotional products. Our catalog brands such as Tropar are appropriate for meeting budget needs.

We can do everything for you like laser, rotary and sand engraving along with computerized embroidery, heat press, sublimation and digital screen printing in-house. This means better quality, shorter turnaround time and exquisite personalized service.

Since all services are done on-site, we typically deliver faster than mail-order suppliers. Small jobs or engraving-only pieces may be done in a day or two, while custom orders with design review may take longer. We will give you an estimated timeline during ordering so that you can plan accordingly.

Definitely. We are always eager to review proofs and design mock-ups so that there is no room for loopholes. This is especially important for logos, texts or engraving layouts. We are happy to show examples of past commercial, school and organizational awards to guide choices.

  • ● Monday–Friday: 9:30 AM to 6:00 PM
  • ● Saturday: Available by appointment
  • ● Closed on Sundays

Yes, we do both. If it is easier for you to swing by and grab your order, just give us a heads-up so we will have it packed and ready at the front. If you would rather have it shipped, no problem there either. We take care of the packing and shipping in-house, and we make sure it is all handled with care so nothing gets damaged on the way. All you have to do is tell us beforehand when you place the order.

Yes, absolutely. We work with a lot of teams, schools, and companies, and we are happy to give a better rate for bigger orders. The price is dependent on the number of pieces you need, the kind of personalization involved and how quickly you need them. The best thing to do is tell us what you are thinking, and we will figure out a quote that makes sense.

We take credit cards like Visa, Mastercard and other usual ones. If it is a larger order or something ongoing, we can talk about setting up terms. We try to keep it simple. Pay on time, and we will always get your project moving without delays